ILS Manager

Netanya

Description

DRS RADA is looking for an ILS program Manager to the day to day service activities including:

  • Build & obtain long term service contracts
  • Manage the Service calls and RMA processes ,systems and tools
  • Define and manage Service’s KPI’s
  • Coordinate company’s resources for achieving SLA commitments
  • Manage sales administration activities

 

Requirements

  • 3 years of relevant experience (RMA, SLAs, Service) with complex hardware products
  • Vast experience as a large programs ILS program manager
  • Experience from defense companies – advantage
  • A team player and great communicator, comfortable working with multiple interfaces simultaneously.
  • Knowledge in providing technical support and product maintenance life-cycle.
  • Excellent analytical and problem solving skills
  • Customer orientation and excellent interpersonal skills
  • High level of English verbal and written

Apply for this position